Jun 94 min18 Key Terms to Know Before Entering the MetaverseWhile the term “metaverse” is now everywhere,there are a lot of new concepts and key terms to digest. If you are interested in exploring...
Apr 203 minEmployee Experience is as Important as Customer ExperienceWe always talk about how organizations can bring their customer experience to the next level, this time we will focus on ways that...
Feb 222 minYou Don't Need a Complicated Solution to Manage a Hybrid WorkplaceWith social distancing measures reimposed to contain the new wave of the epidemic, HR team has to react fast to the special working...
Jan 193 minWhat's Next After Moving Your Business Online?The e-commerce market has grown by leaps and bounds over the past year due to the change in consumer behaviors during shutdowns and...
Dec 16, 20212 minRebuilding a New Online Registration Journey across Chat AppsRegistration process has been seen as one of the critical components for businesses to acquire new customers in the digital world as it...
Dec 1, 20211 minKBQuest Presented Omnichannel Engagement and RPA Solutions at Tech Outlook 2021Joining the other 17 technology brands, KBQuest joined the 2022 Tech Outlook last week in a collaboration with Infobip, a global leader...
Oct 22, 20211 minSmart Space and IoT Monetization: Commercial BuildingsAside from shopping malls and car parks, IoT technologies have also been a great contributor to space optimization and energy efficiency...
Oct 13, 20211 minSmart Space and IoT Monetization: Car ParksFollowing the last article about the applications of IoT technologies in shopping malls, we will share how car parks leverage IoT...
Oct 7, 20211 minSmart Space and IoT Monetization: Shopping MallsIoT technologies turn properties into smart space not only for efficient operations and better customer experience, but also additional...
Sep 14, 20211 minKBQuest named Winner of Microsoft Hong Kong 2021 Top ISV Partner AwardKBQuest is thrilled to receive the Microsoft Top Independent Software Vendor (ISV) Partner Award today at the Microsoft Partner Forum. As...
Aug 26, 20214 minMicrosoft Teams Strategies: 3 How-tos on Hardening Microsoft Teams SecurityIn the last article, we talked about the pitfalls and different solutions to control teams sprawl. This time we will put the focus on the...
Aug 18, 20214 minMicrosoft Teams Strategies: 3 How-tos on Curbing Microsoft Teams SprawlMicrosoft Teams has addressed many challenges of a modern workspace. With the baked-in integration with other Microsoft products like...
Jul 9, 20212 minKBQuest named as the Infobip Silver Partner to help brands drive quality customer experienceKBQuest was recognized as the silver partner of Infobip, a global leader in omnichannel communications and customer experience (CX), ...
Jun 25, 20213 minCustomer Success: Digital Enablement that Transforms the Selling Process and Business StrategyFounded in 2002, Pan Asian is a Hong Kong based innovative financial services company specializing in mortgage origination,...
Dec 9, 20201 minKBQuest named the Powell Software 2020 Partner of the Year winner for the Asia regionKBQuest today announced it is the proud recipient of the Powell Software 2020 Partner of the Year winner for the Asia region. The award...
Oct 29, 20203 minHow to Reignite Innovation for Business BreakthroughChallenges posed by the outbreak of COVID-19 are diverse and significant. Companies have shifted the biggest focus to respond to the...
Sep 10, 20203 minThe cornerstone of success in the uncertaintiesAs we keep exploring new ways to sustain business growth against the backdrop of the uncertain outlook caused by the coronavirus...
Aug 27, 20203 minAn important “E” to prioritize in your CX strategyThe ability to provide smooth and hassle-free digital customer experiences (CX) has become ever more important now when the key...