AI & ANALYTICS
OFFLINE
CUSTOMER
INSIGHTS
OFFLINE CUSTOMERS GIVE YOU DATA
We collect data from the physical world and integrate with global data sources to help enterprises gain as much situational insights as possible for smarter business moves, more satisfied customers, more efficient operations and higher profits.
Situational insights give businesses clear understanding of a specific area. In this data-driven age, streaming big data into marketing plans, sales programs and customer journeys enables businesses to make more precise plans in a much shorter time frame. No matter your business is Online or Offline, with KBQuest, you can enjoy the intelligence power to maximize your understanding about your customers, and of course, maximize your profits.
TRANSFORMATIVE BENEFITS
TRANSFORMATIVEBenefits
Customer Sentiments & Identifications
Understand customers’ real-time sentiments and enjoyment level
Take prompt actions whenever there are unsatisfied customers detected
Identify VIPs and retain them more easily with customized services
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Understand the demographic and number of visitors for marketing campaigns
Refine display layout according to typical visiting pattern and length of stay
Find out unique number of visitors and identify new-vs-old customers
Visitor Traffic
Marketing &
Product Development
Accelerate marketing and product development cycles
Correlate online promotions with the offline sales performance
Realize the conversion rate through the integration with POS
HOW WE WORK
How does it work across different industries?
RETAIL
They set cameras at different locations in stores to capture visitors' faces:
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Demographic of visitors
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Visitors' real-time satisfaction level
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Visitors' typical shopping path
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Attractive level of specific promotion items
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Conversation rate of window display
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Performance of online marketing campaigns
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VIPs' arrival of stores
EDUCATION
They place cameras inside classrooms to monitor students' faces:
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Students' satisfaction level
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Detection of unhappy students
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Overall enjoyment level of different courses
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Performance difference among different tutors
EVENT
Cameras are set at entrances of the event venue to identify happy faces:
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Demographic of visitors
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Attendees' real-time enjoyment level
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Attractive level of various segmented areas in the event
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Emotions of guests leaving the event
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Performance of the promotion for the event
RETAIL BANK
They place cameras at service counters to capture customers' faces.
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Demographic of visitors
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Customers' real-time satisfaction level
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Notification of any unhappy customers detected for immediate care
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Identification of and alerts for blacklisted people
CLUB
Cameras are set in all facility rooms:
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Demographic of facility users
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Unique number of facility users
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Length of stay at different areas inside the club
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Utilization of different facilities
KEY
TECHNOLOGIES
KEY
TECHNOLOGIES
AI facial recognition technology reaches a precision of 98%, proven by applications at border security
Protect your customers’ privacy as images are converted to vector numbers for processing, no photo or video will be saved.
Dashboard to show data collected with customizable features
In partnership with Microsoft Azure, Yitu Intelligent Security Technologies, Tensorflow
Talk to our experts.
Keep pace with the digital transformative age with us.
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