Optimize Complaint Management with GPT and Azure OpenAI Service
Having spoken to various media channels, we shared our innovations in complaint management by unleashing the power of GPT and Azure.
top of page
NEWSFEED
- Feb 3
- 3 min
Customer Story: Combined power of Azure Services, Power Platform and GPT in Complaint Management
We solve business needs in the complaint management with the integration of Azure Service and GPT.
- Nov 18, 2022
- 1 min
KBQuest Receives Cisco FY22 Performance Excellence Award
KBQuest honourably received the FY22 Performance Excellence Award from Cisco yesterday at the Cisco Hong Kong Partner Dinner and Award...
- Oct 18, 2022
- 2 min
KBQuest Earned New Microsoft Partner Designations
As Microsoft introduced the new Solutions Partner Designations this year, we continue to stand out and get recognized as by Microsoft...
- Mar 24, 2022
- 3 min
Customer Story: Manage App Performance from the Perspective of End Users
Organizations are relying more heavily on using applications to engage, retain and transact with their customers. Online users nowadays...
- Mar 14, 2022
- 3 min
How are Brands Upgrading CX for Their Online Shoppers
E-Commerce is no longer a differentiator in the retail landscape. As consumers have flocked to the online shopping as pandemic hit,...
- Jan 19, 2022
- 3 min
What's Next After Moving Your Business Online?
The e-commerce market has grown by leaps and bounds over the past year due to the change in consumer behaviors during shutdowns and...
- Oct 22, 2021
- 1 min
Smart Space and IoT Monetization: Commercial Buildings
Aside from shopping malls and car parks, IoT technologies have also been a great contributor to space optimization and energy efficiency...
- Oct 13, 2021
- 1 min
Smart Space and IoT Monetization: Car Parks
Following the last article about the applications of IoT technologies in shopping malls, we will share how car parks leverage IoT...
- Oct 7, 2021
- 1 min
Smart Space and IoT Monetization: Shopping Malls
IoT technologies turn properties into smart space not only for efficient operations and better customer experience, but also additional...
- Sep 3, 2021
- 2 min
KBQuest awarded as the First Runner-Up at the Imply APAC Partner Hackathon 2021
In August, a team of analytics enthusiasts from KBQuest have been selected to attend the Imply APAC Partner Hackathon 2021 and they...
- May 18, 2021
- 3 min
Customer Stories: Blending AI with IoT Applications for Infection Control in Property Management
Public Hygiene Concerns Urge the Kickoff of IoT Projects With different new regulations in place to ensure the safety of building...
- Apr 21, 2021
- 2 min
KBQuest Wins the 2021 Cisco Greater China Software Partner of the Year Award
KBQuest is the winner of the 2021 Cisco Greater China Software Partner of the Year Award.
- Nov 13, 2020
- 3 min
What is a Modern Data Warehouse? Top 5 Reasons to Modernize Your Data Warehouse Now
We are in a world of connected data. Data comes to us so fast from many different sources and in various formats. In the data space, we...
- Oct 29, 2020
- 3 min
How to Reignite Innovation for Business Breakthrough
Challenges posed by the outbreak of COVID-19 are diverse and significant. Companies have shifted the biggest focus to respond to the...
- Sep 10, 2020
- 3 min
The cornerstone of success in the uncertainties
As we keep exploring new ways to sustain business growth against the backdrop of the uncertain outlook caused by the coronavirus...
- Aug 27, 2020
- 3 min
An important “E” to prioritize in your CX strategy
The ability to provide smooth and hassle-free digital customer experiences (CX) has become ever more important now when the key...
- Aug 20, 2020
- 3 min
The rise of contact-free economy: 3 must-consider digital strategies in a business continuity plan
Dealing with the challenges and aftermath caused by the COVID-19 pandemic has definitely been on the agenda for all organizations since...
bottom of page