Splunk Go Hong Kong 2026 Recap: KBQuest on “Observability for AI”

KBQuest was proud to participate as a sponsor at the Splunk Go held on 1 April 2026 at Ocean Park Marriott Hotel.

The event gathered 300+ industry leaders and security specialists, highlighting strong demand for observability and the importance of resilience as AI adoption accelerates.

At our booth, we connected with attendees across different industries and exchanged perspectives with industry leaders and security specialists on observability, SecOps/ITOps readiness and operationalizing AI safely.

One of the highlights of the day was a breakout session by Eric Moy (CEO, KBQuest), who shared practical insights into “Observability for AI.” The session emphasized that AI observability is multi‑layer – not just monitoring the chatbot UI. It spans the stack from infrastructure and GPUs/TPUs to network, platforms, models, governance, and AI applications.

It also introduced the AgentOps lifecycle with Observability - Evaluation - Optimization, with example metrics such as end‑to‑end trace duration, agent‑to‑agent latency, cost per request, plus evaluation signals like task completion rate, guardrail violation rate, and factual accuracy rate.

Resilience is no longer a reaction; it’s an operating model powered by observability, metrics and continuous improvement.

Get in touch if you’re deploying AI assistants or agentic workflows and need production‑grade visibility and governance.

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About KBQuest

As a global digital transformation consulting firm with more than 1,300 professionals, KBQuest transforms clients’ digital journeys by committing to their success.

With our extensive industry experience and a strong track record in Cloud, Analytics and Digitalization, we tailor end-to-end digital strategies to transform businesses. Our consultation, strategy development, solution implementation and managed services empower clients to achieve their business goals through technology.

We guide businesses to outperform the competition.