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KBQuest won the AI Services Award from the Hong Kong Business Technology Excellence Awards


KBQuest team are at the booth of


We are thrilled to announce that KBQuest has been honoured with the AI – IT Services Award from the Hong Kong Business Technology Excellence Awards! This recognition is not only a testament to our commitment to excellence but also highlights our expertise in delivering innovative AI solutions tailored for various business units across multiple industries.

 

Harnessing AI for Diverse Business Needs

 

In today’s fast-paced digital landscape, organizations are increasingly turning to artificial intelligence to optimize operations, enhance decision-making, and drive revenue growth. Our team’s deep understanding of AI technologies enables us to create customized solutions that address specific challenges faced by different sectors.

 

Use Cases of AI in Action

 

Human Resources

AI-powered recruitment tool streamlines the hiring process by analyzing resumes and filtering candidates to locate the best fit, saving time and ensuring a better fit for organizational culture.

 

Customer Service

Generative AI-powered chatbots and virtual assistants enhance customer support by providing instant responses to inquiries, improving satisfaction, and freeing up human agents for more complex issues.

 

Operations

AI optimizes the management of customer inquiries by analyzing incoming cases and generating recommended responses, ensuring timely and accurate information is delivered, which enhances customer experience and operational efficiency.

 

Knowledge Management

Generative AI transforms enterprise knowledge management by providing teams with instant access to the latest company information and best practices, significantly enhancing productivity and fostering innovation.

  


As we celebrate this achievement, we remain focused on empowering organizations with the tools and strategies they need to thrive in an increasingly competitive environment. We believe that AI is not just a technology but a transformative force that can unlock new opportunities and drive sustainable growth.










 

About KBQuest


As a global digital transformation consulting firm with more than 1,300 professionals, KBQuest transforms clients’ digital journeys by committing to their success.


With our extensive industry experience and a strong track record in Cloud, Analytics and Digitalization, we tailor end-to-end digital strategies to transform businesses. Our consultation, strategy development, solution implementation and managed services empower clients to achieve their business goals through technology.


We guide businesses to outperform the competition.

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